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- NOISE has a strict no-refund policy.
- Our Exchange policy is valid within 10 days From the date you have received the item.
- If you wish to exchange your item(s) please email us at cs@noiseluxe.com
- Please note all exchanges are valid once ONLY and once an item is exchanged, another claim cannot be made against the same order number as it expires in the system.
- Please note that all items must be tagged, unworn & in their original condition along With receipt. If any of these items is missing, An exchange would not be possible.
- For Karachi Residents - After an exchange request is placed, The exchange will be done on spot for 250 redelivery.
- For other cities i.e. Islamabad, Lahore, Multan etc. - the customer would have to send us back their item at their *own expense* & once we receive it, the exchange will be dispatched for 250 redelivery.
- Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
- Delivery charges cannot be reimbursed.
- No exchange/return for international orders.
REFUND POLICY
- All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.